Practical help

Pothole claim guides

Plain-English information for preparing a vehicle-property damage claim. No promises about liability or payment.

01

How to claim for pothole damage

The complete process from roadside safety to submission.

02

Evidence checklist

Photos, location records, repair evidence and invoices.

03

Who manages the road?

Council, strategic network, trunk road or private road.

04

If your claim was rejected

Understand the reasons and organise a factual response.

05

The Section 58 defence

What the defence means and which records matter.

06

Insurance or council claim?

Compare speed, excess, no-claims impact and evidence.

07

Tyre and alloy damage

What to keep when a tyre or wheel is damaged.

08

Scotland, Wales and Northern Ireland

How road responsibility differs across the UK.