Damage guide

Tyre and alloy wheel damage

Tyres and wheels are common pothole losses, but the repair bill still needs a clear connection to the incident and evidence of reasonable cost.

Make the vehicle safe first

Do not continue driving on a deflated tyre, cracked wheel or vehicle that feels unstable. Move out of danger and use recovery or a qualified repairer where needed.

Keep the useful records

  • close and wider photographs of the damaged wheel or tyre
  • the tyre specification, age and approximate mileage
  • an itemised invoice or estimate
  • a garage note describing any wheel, alignment or suspension findings
  • the damaged part, if practical and the authority asks to inspect it

Wear and betterment may be considered

An authority may consider the age and remaining life of a tyre rather than automatically paying the full price of a new one. An original tyre invoice, service record or clear tread evidence can help document its pre-incident condition.

Do not guess at hidden damage

Record what you observed, then add later garage findings with dates. If suspension or alignment damage is discovered later, preserve the report that explains the diagnosis and why the garage connects it to the impact.

Ready to organise your claim?

Start free. Pay £9.99 only when your claim summary is ready and you can see what the complete pack includes.

Start my claim