Support

Contact My Pothole Claim

Include your claim reference when asking about a saved claim or purchase. Never send card details by email.

Email support

Email hello@trustedbyspot.com. We aim to acknowledge support and complaint messages within two working days.

Payment or download issue

Include the claim reference shown in the builder, the payment date and the email used at checkout. Do not include a full card number, security code or online-banking credentials.

Privacy request

You can export or delete a saved claim directly in the claim builder. For another privacy request, email the address above and explain what you need. We may ask for limited information to verify that the claim belongs to you.

Ready to organise your claim?

Start free. Pay £9.99 only when your claim summary is ready and you can see what the complete pack includes.

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