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Authority claim guide

Pothole claims: Welsh Government — Trunk Roads

How to organise a vehicle-damage claim for roads likely maintained by Welsh Government — Trunk Roads.

Current route

Traffic Wales manages Wales's main A roads and motorways. Confirm the road is on the trunk network, then use the current Traffic Wales contact route shown by the official government guidance.

Open the official authority guidance

Evidence commonly requested

  • trunk road location
  • date and time
  • damage evidence
  • repair evidence

Requirements may change and each claim is assessed individually. Photograph the defect only where it is safe and legal.

Build the pack before opening the portal

Save your incident, organise every attachment and prepare the factual statement first.

Start a Welsh Government — Trunk Roads claim