Current route
Scottish trunk-road claims go first to the operating company or DBFO contractor responsible for the exact section. Use the Transport Scotland operating-company information to identify it before sending the pack.
Open the official authority guidanceEvidence commonly requested
- precise trunk-road location
- date and time
- supporting evidence
- damage and repair costs
Requirements may change and each claim is assessed individually. Photograph the defect only where it is safe and legal.
Build the pack before opening the portal
Save your incident, organise every attachment and prepare the factual statement first.
Start a Transport Scotland trunk-road operating company claim