MY POTHOLE CLAIMStart claim
Authority claim guide

Pothole claims: Kent County Council

How to organise a vehicle-damage claim for roads likely maintained by Kent County Council.

Current route

Kent accepts claims through its online claim form. The form cannot be saved part-way through, so have this pack and your supporting files ready before opening it.

Open the official authority guidance

Evidence commonly requested

  • date and time
  • exact map location
  • damage details
  • photographs
  • original invoices and receipts

Requirements may change and each claim is assessed individually. Photograph the defect only where it is safe and legal.

Build the pack before opening the portal

Save your incident, organise every attachment and prepare the factual statement first.

Start a Kent County Council claim